Prosail Pricing and Departure Matrix

Conditions:

All prices are in Australian dollars and are inclusive of GST and include National Park & Great Barrier Reef Marine Park entry fees, & local government departure fees payable on arrival. The figure includes administration charges and is subject to change as per Government legislation. Hire of marine stinger suits is included in local fee payable on arrival. Prices are valid from 1 April 2012until 31 March, 2013. Prices are based on multi-share accommodation unless otherwise specified. Prices do not include airfares. Any payments via credit card will incur a 2% transaction fee.

Prices include all meals, live-aboard accommodation, skipper and host, and use of snorkel equipment.

Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All cruises are subject to weather and ProSail’s discretion. We recommend you take out travel insurance.

We reserve the right to substitute vessels without notice at any time for any reason. Tickets are non-refundable, however may be transferable to another passenger upon arrangement.

Cancellation of tour booking, by individual

• Booking date and 14 days of departure will result in loss of deposit.
• 14 Days to 72 hours before departure, loss of 50% of Ticket Price.
• 72 hours up to departure will result in forfeit of full trip fees.
• Where full payment has been made, and we can re sell the space on the departure, we will refund payments made less 20%. 
• Postponement/transfer of a trip by an individual will be allowed up to 72hrs prior to departure. 
• Postponements between 24 & 72 hrs willbe considered based on the merit of the circumstances causing the postponement. 

Private Charter Booking Conditions:

• Booking will be confirmed on payment of deposit.
• Balance payments to be made in full 30 days before charter commencement.

Cancellations ONCE balance payment has been made, and within 30 days of departure date will result in forfeit of Full Charter Price.  We highly recommend all charterers have travel insurance to protect against unexpected cancellations.

LIABILITY Guests should note that Sailing can be a dangerous activity and while our crew will make every effort to ensure guest safety, we cannot be accountable for actions of guests that are beyond our control. Guests will be required to complete a pre departure questionnaire, and sign a travel agreement during the check-in process.  The Operator has the applicable Shipowners insurance to cover public liability for our guests and staff. A Copy of the certificate will be forwarded if required.

TRAVEL INSURANCE The Operator strongly recommends that guests have their own travel insurance to cover valuable items, eg. Cameras, and to protect themselves against unforseen late cancellations or medical conditions that may occur during carriage, and the associated extra costs of accessing medical care around the islands.

GUEST BEHAVIOUR The Operator has the right to refuse boarding of guests who arrive intoxicated or who are under the influence of illegal substances.  While on Tour, Guests must abide by instructions from the Crew.  Guests must also abide by the Law and public nuisance, harassment, or anti-social behaviour will not be tolerated.  Guests who refuse to follow instructions and jeopardise the safety and security of Crew, Guests, Themselves or the Vessel may be restrained and / or removed from the tour.  All associated costs of removal will be borne by the guest.

 ITINERARIES The Operator reserves the right to alter the tour or the itinerary of any of it's tours and organise alternative carriers to those advertised if necessary.  The Operator will always consider the comfort and safety of guests and staff and as a result, some of the Whitsunday Icons may not be visited if the wind or tidal conditions are not suitable. 

MINIMUM GUEST NUMBERS - Were we do not meet the minimum number of guests to operate a service, it may therefore be necessary to cancel a scheduled departure and to offer an alternative TOUR